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I received a security notification

Your apple ID and phone number are now being used for FaceTime on a new phone.


This is not true.. I found contacts on my MAC FaceTime I have not made. I was advised they have access to bank accounts. Also my avast stop running.

MacBook Pro 15″, macOS 10.15

Posted on May 28, 2020 10:41 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2020 4:37 AM

Receiving those sorts of messages is not uncommon (although you may have a problem). If you added a new device or signed into iMessage in, say, the last 24 hours you might be getting a delayed message. I assume you chose to not challenge the message.


See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145


Also, assuming you are using two-factor authentication you can Check your Apple ID device list

 (https://support.apple.com/en-us/HT205064) and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem in this regard at this point. But, if an unauthorized device signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

 

5 replies
Question marked as Top-ranking reply

May 29, 2020 4:37 AM in response to Karenwilliamson

Receiving those sorts of messages is not uncommon (although you may have a problem). If you added a new device or signed into iMessage in, say, the last 24 hours you might be getting a delayed message. I assume you chose to not challenge the message.


See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145


Also, assuming you are using two-factor authentication you can Check your Apple ID device list

 (https://support.apple.com/en-us/HT205064) and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem in this regard at this point. But, if an unauthorized device signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

 

May 29, 2020 5:53 AM in response to Karenwilliamson

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


 Two Factor Authentification availability.     


 Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

May 29, 2020 6:35 AM in response to lester213

That's bound to be a scam! Did you provide any sensitive information to the scammer? If, yes follow up as needed with a credit card, company, Apple, Social Security, etc. If you gave your password to a scammer, then:


Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

I received a security notification

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