I have a disabled account and I cannot access it and the account is linked on my iPad and I cannot log in to the iPad I have tried to recover the account but I do not have the information that enables me to recover the account
Please help to solve this problem
[Email Edited by Moderator]
if you are the original owner, contact Apple. They can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
if you are the original owner, contact Apple. They can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
Have you been instructed to try to answer your security questions? If yes, what happened?
Yes, true, and I did not mention any of them. I ask you to help in recovering the account
The account was created a long time ago and I do not remember anything, I now need to open my iPad only. I have created a new account and I will place it on the iPad.
I only remember the date of birth
disabled account
