Didn’t recieved my money

I put 3 times money on my apple account, it’s gone on my own bankaccount but it isn’t on my apple account. Anybody an idea?

iPhone 8, iOS 11

Posted on May 29, 2020 3:18 AM

Reply
4 replies

May 29, 2020 3:24 AM in response to KayLip

Maybe this read will help. Note that you probably will need to use the "Get started" support link below.


See. Add funds to your Apple ID https://support.apple.com/en-us/HT208687

 

"Before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. ... See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687  Note that "after you authorize the payment, the funds ... [are credited] to your Apple ID. Then, you can use the credit to make purchases from the App Store or iTunes store. Need more help? Contact Apple support for help here: Get started."

May 29, 2020 3:42 AM in response to KayLip

You are very welcome. You can get Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support. Try this link later. I just tried it and, for now, this option is not available.

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Didn’t recieved my money

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.