Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone is disabled. need help connecting to Itunes

iphone is disable so i need help connecting to Itunes

iPhone 8 Plus

Posted on May 29, 2020 7:10 AM

Reply
Question marked as Best reply

Posted on May 29, 2020 7:13 AM

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

If Computer does not recognise —> 

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

Troubleshoot —> Troubleshooting issues with iTunes for Windows - Apple Community

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

1 reply
Question marked as Best reply

May 29, 2020 7:13 AM in response to Dtarpley

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

If Computer does not recognise —> 

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

Troubleshoot —> Troubleshooting issues with iTunes for Windows - Apple Community

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

my iphone is disabled. need help connecting to Itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.