15.5.5 external hard drive not showing up
15.5.5 My Lacie external hard drive is not showing up on my desktop. Before the last update, it was working okay. I can't find any solution.
MacBook Pro 16″, macOS 10.15
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15.5.5 My Lacie external hard drive is not showing up on my desktop. Before the last update, it was working okay. I can't find any solution.
MacBook Pro 16″, macOS 10.15
Hi nogoats,
We appreciate you taking the time to work through those steps. At this point I'd suggest using these steps:
If you continue to have trouble, reach out to Apple for additional assistance: Contact Apple Support
Best Regards.
Hi nogoats,
We appreciate you taking the time to work through those steps. At this point I'd suggest using these steps:
If you continue to have trouble, reach out to Apple for additional assistance: Contact Apple Support
Best Regards.
Hi nogoats,
Thanks for reaching out in Apple Support Communities. I understand that after the most recent update to macOS Catalina your external hard drive isn't detected by your Mac. I can see why you'd reach out about this; I'd like to help. I'd recommend reviewing the information in the following resource; the title doesn't match to your situation exactly, but the steps and information can help: If a Mac accessory needs more power or is using too much power
If you continue to have trouble, use these steps to reset the SMC and NVRAM of your Mac:
How to reset the SMC of your Mac
Reset NVRAM or PRAM on your Mac
Let me know what you find.
Best Regards.
Hi nogoats,
Thanks for working through those steps. Per the LaCie Support website, Rugged drives are supported in Catalina: Compatibility with macOS 10.15 - Catalina
If possible, you may want to test the drive with another device to verify it's still working properly as well.
Since you continue to have trouble with the drive being recognized, reaching out to Apple for assistance would be the best next step: Contact Support
Take Care.
The drive must be bad. I dug out my other identical drive and it works fine. Luckily, all my info is on that drive too. Thanks for your help.
Tried all that. Still nothing.
That didn't help either. Let me be more specific.
10.15.5 system
External hard drive is a Lacie Rugged Raid Thunderbolt USB-C
Maybe the drive isn't supported by Catalina?
15.5.5 external hard drive not showing up