Mac won’t print word document

Wondering if anyone knows how to fix my printing problem. Mac is updated, drivers have been updated on my printer (hp envy 5052)

and I have uninstalled and reinstalled my Microsoft word. None of my word documents are printing. I even tried converting to pdf and that won’t work either. Printer will act as if it is printing and spits out a blank page. Printer has brand new ink and it printed a test sheet when installing the updated drivers. Please help meeee!

Posted on May 29, 2020 4:35 PM

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May 30, 2020 2:13 PM in response to Caitlin904

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Mac OS X: About the Reset Printing System feature ...


http://support.apple.com/kb/HT1341?viewlocale=en_US


In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.


http://www.macosxhints.com/article.php?story=20031215144430486


Safe Boot from the HD, (holding Shift key down at bootup).

Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

  1. To use the Reset Printing System feature in Mac OS X, follow these steps:
  2. Choose System Preferences from the Apple menu.
  3. Choose Print & Fax from the View menu.
  4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
  5.   
  6.  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

Reboot.

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Mac won’t print word document

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