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Receipt required from Mac purchase

can someone tell me if I can obtain a receipt from a purchase years ago, (Non Apple shop)by a serial number.

my Mac is damaged and I have an insurance claim in place which requires a receipt.


MacBook Air 13″, macOS 10.14

Posted on May 29, 2020 8:26 PM

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Posted on May 29, 2020 8:42 PM

Contact the store from which you purchased the item.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.

1 reply
Question marked as Best reply

May 29, 2020 8:42 PM in response to Dani_Wulf

Contact the store from which you purchased the item.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.

Receipt required from Mac purchase

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