I can not contact the previous owner
So how can I unlock my iPad?
iPad mini Wi-Fi
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So how can I unlock my iPad?
iPad mini Wi-Fi
the lock is not on the iPad but on apples servers the previous owner needs to do the following to remove the activation theft protection What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Turn off Activation Lock - Apple Support
https://iforgot.apple.com/password/verify/appleid
the lock is not on the iPad but on apples servers the previous owner needs to do the following to remove the activation theft protection What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Turn off Activation Lock - Apple Support
https://iforgot.apple.com/password/verify/appleid
Here is Apple’s support documentation that describes Activation Lock and the methods by which it can be turned-off:
https://support.apple.com/en-us/HT201365
https://support.apple.com/en-gb/HT201441
As you will discover, if a device is Activation Locked by an AppleID that you do not control, you must secure the assistance of the account owner to deactivate the Lock. Without their assistance, you’ll not be able to defeat or otherwise bypass the lock.
If you have original documentation (that includes the device serial number) that proves ownership, Apple might be prepared to assist with reset/wipe of the device to a usable state. Otherwise, Apple will not assist - and nobody here will will be able to help.
Thanks!! But what if I can't get a hold of that previous owner? In this case it happened to be someone who worked for us and was terminated... Is there any other way to get the Activation Lock removed from Apple? I'm assuming if I show someone at the Genius Bar, they could perhaps waive a magic wand? :)
I can not contact the previous owner