iphone is disabled connect to itunes

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my youngest son tried logging into phone numerous time and phone is locked

Msg on phone shows iphone is disabled connect to itunes.

I have tried erasing phone logging into icloud and also find my phone, but doesn't do anything.

I tried plugging into computer with itune and it's not detecting.

I used other phone to make sure it wire work and it detects phone.

Need help on unlocking phone.

iPhone 6s, iOS 13

Posted on May 30, 2020 1:03 AM

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Answer 1

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If you have forgotten your passcode, or if a message says that your device is disabled, learn what you need, what you get and what is lost.

You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.

Forgot? Click below to reset…

Regarding your data, If…

You have an iCloud or iTunes latest backup, then there is nothing to worry. If not read more...
You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the passcode then I am sorry, all your data is lost.

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