Can't add computer to iTunes Match

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Can't add computer to iTunes Match

Hi, I can't add my Mac Mini with Catalina to iTunes Match. I get the same symptoms that have been reported by other people, i.e. you click "Add This Computer" and the text fades but nothing happens. If you quit Apple Music and try again you see the button ready to be clicked again. I do have an iTunes Match subscription. The other reports of this problem I see mainly seems to date to before iTunes was removed so I can't follow that advice. It used to work on this same computer but recent upgrade seems to have screwed it.

Basically I would like to subscribe to Apple Music but keep my iTunes Match settings, so I'm trying to get Match working again first.

Thanks,

David

Mac mini, macOS 10.15

Posted on May 30, 2020 5:19 AM

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Answer 1

Top-ranking reply

dave_griffiths Author

Level 1

8 points

May 30, 2020 8:28 AM in response to turingtest2

Hi, Sync was already turned on. To get the "Add This Computer" button, in Apple Music, click iTunes Store, scroll to the bottom and under Features, click iTunes Match (maybe you only see this link if you are subscribed?). That takes you to this screen:

after clicking on it you get:

Thanks,

David

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Answer 2

turingtest2

Level 10

274,234 points

May 30, 2020 9:19 AM in response to dave_griffiths

Given Sync Library is turned on your library should already be connected to any iTunes Match or Apple Music subscription that you have. You can ignore that other screen which is used to purchase a subscription if you don't already have one.

tt2

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Answer 3

turingtest2

Level 10

274,234 points

May 30, 2020 5:24 AM in response to dave_griffiths

See Turn on Sync Library with Apple Music - Apple Support. The process should be the same with iTunes Match as it is with Apple Music. I've no idea where you might see "Add this computer".

tt2

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Answer 4

May 30, 2020 8:45 AM in response to dave_griffiths

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Can't add computer to iTunes Match

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