Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 10 freezes on logo screen

iPhone 10 freezes on logo screen


Posted on May 30, 2020 10:12 AM

Reply
Question marked as Best reply

Posted on May 30, 2020 10:33 AM

Force restart iPhone - Apple Support ⬅︎ TRY THIS...


Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Best reply

May 30, 2020 10:33 AM in response to zackkent

Force restart iPhone - Apple Support ⬅︎ TRY THIS...


Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPhone 10 freezes on logo screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.