My iMac desktop started today, Saturday May 30 - if that makes a difference. I can open my Xfinity homepage, but when I click on the mail icon I get a notice "Safari cannot open page. Cannot establish a secure connection." Tried everything I could think of, including talking to Apple Techical, but not worked to correct. I have Firefox as a backup, and that works fine. ANy suggest on how I can correct and access email
iMac, OS X 10.11
Hello, Don Gee.
Thank you for using Apple Support Communities.
I understand you're having troubles access your Xfinity web email using Safari. It's important to be able to view your email and it's good you have another method. I'd like to help with the issue on Safari. Have you tried the steps from this article? If Safari doesn't load a page or webpage items are missing
In that same article, also try clearing your history by going to History > Clear History and Website Data.
Also, make sure that you're using the latest macOS version possible: How to update the software on your Mac
Keep me updated.
Cheers!
Hello, Don Gee.
Thank you for using Apple Support Communities.
I understand you're having troubles access your Xfinity web email using Safari. It's important to be able to view your email and it's good you have another method. I'd like to help with the issue on Safari. Have you tried the steps from this article? If Safari doesn't load a page or webpage items are missing
In that same article, also try clearing your history by going to History > Clear History and Website Data.
Also, make sure that you're using the latest macOS version possible: How to update the software on your Mac
Keep me updated.
Cheers!
Why does everything go wrong on the weekend? Anyway, today, Monday, called my local Apple (iMac) dealer. His thoughts is that Safari (11.0.2) is outdated. Current version 13.1. My iMc is over 8 years old - ancient in computer years. Using OSX 10.11, El Capitan. Current is OSX 10.15: Catalina (Jazz). Decided to just buy a new one. They're all on back-order! More implication from Covid-19! Thanks for response.
Access email, Safari, through Xfinity homepage
