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Level 1

8 points

iPhone does not open

Hi, my iPhone XR is like that for about one hour, what can i do to open it? Thanks

iPhone XR, iOS 13

Posted on May 30, 2020 12:05 PM

Top-ranking reply

Level 10

208,590 points

Posted on May 30, 2020 12:09 PM

TRy a forced restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

Keeping in mind that you need to hold the right side button (power) until you see the Apple Logo (it might take 20-45 seconds).

Regards

Giulio

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