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iTunes library

why is that when I buy a song or album on my phone through iTunes Store. Every time Afterward I sync my phone to my computer. When I play songs on my phone it shows the message

( cannot open this content is not authorized ). what’s up with that especially when I purchase a album some songs I can play and some I cannot.

Posted on May 30, 2020 12:57 PM

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Jun 1, 2020 12:37 PM in response to ManofGod2

Thanks for reaching out to the Apple Support Communities, ManofGod2!


It sounds like you have an issue playing purchased songs on your iPhone. Let’s start by signing out of your Apple ID then follow the steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone and follow these steps to Sign in with your Apple ID and see if you still have the same issue.


Does the issue happen on a different Wi-Fi network or when you use cellular data?

Have you recently changed the store country?


Let me know the results and have a wonderful day!

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iTunes library

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