websites are not loading

lorene113 Said:

"why are websites not loading?"

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Clear your Temporary Internet Files:

Boot into Safe Mode and then Clear your Temporary Internet Files of Safari:

• Booting into Safe Mode:

[hold down shift upon boot until the login screen appears]. See if this is still an issue. Safe Mode lets items run as default, without changes whatsoever. That is possible because caches of your macOS are temporarily disabled while in Safe Mode

• Clearing your Temporary Internet Files (Cookies & Cache) of Safari:

Cookies perform remembrance of certain site-entered data. Whereas Cache keeps a snapshot of the last time you visited a site.  Use this Link: Clearing History and Cache - Apple Communities

Safari can’t open a website.    

 Safari – slow page loads.       

 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues.   

Safari doesn't load a page or webpage items are missing.    

Web Content not responding

Are you running any anti - virus programs? Using a VPN?

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account    

Safe Mode - About.       

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    

Etrecheck – System Information.      

Web site version if required.  https://etrecheck.com

Assuming you have a working internet connection, the problem might be in your Safari Preferences. If you look under the Privacy tab in Preferences, notice the setting: Cookies and website data. -if Block All Cookies is checkmarked, that could cause many webpages to have a problem displaying their content.

Just a thought, hope that helps.

Some of the usual triggers are ad blockers, add-on anti-malware, add-on cleaner apps, add-on VPN clients. Other causes can include network issues, router problems, ISP outages, mis-set networking and mis-set DNS settings, and such.

What’s the full text of the error message you’re getting? Please post that.

Which version of macOS are you running? 🍎 > About This Mac will show the model, year, and macOS version. Please post that.

Please post the EtreCheck data as previously requested. Either at Pastebin or probably better posting it here by opening a new reply here and pressing the button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report directly here.