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samahr258 Author

Level 1

4 points

I have no computer and was wondering if Apple support could reset or tell me my password ?

is Apple support capable of helping me change my password?

Posted on May 30, 2020 5:57 PM

Best reply

Lawrence Finch

Level 10

203,212 points

Posted on May 30, 2020 6:00 PM

No, because the only place your iPhone’s passcode exists is in the phone’s secure enclave. Apple doesn’t know what it is, and has no way to reset it because they don’t have access to your phone. Here is the only way to reset your phone’s passcode—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support and it DOES require a Windows computer or a Mac.

If you mean your Apple ID password that’s a different story. That you can reset yourself—>If you forgot your Apple ID password – Apple Support

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I have no computer and was wondering if Apple support could reset or tell me my password ?

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