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Flyloser Author

Level 1

4 points

iPhone is disabled, connect to itunes

My iPhone is frozen, says disabled connect to itunes. What do I do?

iPhone XR, iOS 13

Posted on May 30, 2020 8:29 PM

Top-ranking reply

Axel Foley

Level 10

149,598 points

Posted on May 30, 2020 9:27 PM

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process. If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone. If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.

Axel F.

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iPhone is disabled, connect to itunes

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