Messenger Cannot hear my voice

Hi there, While in messenger or zoom, people cannot hear me. Also in voice memo I cannot hear myself in the recording. It is very scratchy and my voice is barely audible. However Siri can hear me, also when I record a video with the front and rear camera I can still be heard. So I am puzzled why some apps can hear my voice and not other Apps - I have an iPhone 8 Plus. Please help

thank you Helen

Posted on May 30, 2020 10:38 PM

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May 31, 2020 12:00 AM in response to HelenMaryC

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Messenger Cannot hear my voice

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