I’m trying to create an Apple ID for my son, so he can use Apple Music on family sharing.
When I try to create an ID I get all the way through the process and past the T&C’s and each time get the same error
I am using a brand new iCloud address for him, a mix of letters and numbers, so no idea why I can’t complete the process.
any ideas?
iPhone 7, iOS 13
See if anything here helps.
Apple ID - Could Not Create or Could Not Set Up iCloud message.
If necessary, contact Apple ID Support. Based on multiple posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
See if anything here helps.
Apple ID - Could Not Create or Could Not Set Up iCloud message.
If necessary, contact Apple ID Support. Based on multiple posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
The issue was with the email
address I was using for my Apple ID, not the new child ID.
mine had 2 underscores in it and a double underscore is not allowed.
took me to get to senior level support to find out, but Apple support we’re very helpful. I changed my email for Apple ID and it worked straight away!
thanks
Thank you, I’ll work through those
You are welcome. Good luck.
You are welcome.
Can’t create Apple ID for child - get error message ‘that email address contains invalid characters’
