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i still have the billing problem nothing is working.

how do i fix my billing problem? every time i press download on an app, it pops up with billing information. everything is correct so i press done but then it pops up again. and it does this for every app. i have tried things people say but nothing works. someone please help.

iPhone 6s, iOS 13

Posted on May 31, 2020 9:21 AM

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Question marked as Best reply

Posted on Jun 2, 2020 8:48 AM

Hello Lorelai145,


It sounds like you constantly have to confirm your billing information. Typically this happens when the payment method is declined, check out this article for support.


If your payment method is declined in the App Store or iTunes Store


Otherwise you may want to contact Apple Support for next steps.


Contact Apple Support



Cheers!

2 replies
Question marked as Best reply

Jun 2, 2020 8:48 AM in response to lorelai145

Hello Lorelai145,


It sounds like you constantly have to confirm your billing information. Typically this happens when the payment method is declined, check out this article for support.


If your payment method is declined in the App Store or iTunes Store


Otherwise you may want to contact Apple Support for next steps.


Contact Apple Support



Cheers!

i still have the billing problem nothing is working.

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