iPad auto brightness with subtitles

I have an iPad air from 2018 and I want to get an iPad pro but I can't and won't if this problem is still an issue:


When watching a show in Netflix / crunchyroll with subtitles, the brightness flicks up when subs are on the screen and then back down again when the subtitles disappear. It is particularly bad if it is a dark scene. With subtitles turned off this obviously doesn't occur


Before you say, auto brightness is turned off in the settings.


I've seen numerous posts around this from 2016-2018 but nothing from the last couple of years so is this still an issue?


Thanks

Posted on May 31, 2020 10:18 AM

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Posted on Jun 9, 2020 6:08 PM

Would like to shed some light on this issue as I also have the same problem currently happening on my 5th gen iPad (2017) running latest iOS/Netflix versions.


This contrast/brightness flicker only happens between subtitled dialogues in Netflix films. Within a film, whenever there’s a long pause in dialogue, subtitles won’t be displayed and the top/bottom black bars (due to iPad screen aspect ratio) will normally appear dark. However, whenever dialogue resumes/exists, subtitles will display and there will always be a noticeable shift in contrast where the screen brightness increases slightly, which becomes noticeable against the black bars. I tried producing screenshot to prove this phenomenon, which leads me to the main culprit of this issue, DRM restrictions...


It appears that subtitles are overlaid over the motion picture as a second top layer, which seems to conflict with the contrast of the first layer. Therefore, if a screenshot or screen recording was attempted, only the subtitles would be captured and not the motion picture.


In conclusion, this appears to be a 3rd party issue as it does not affect subtitles from films with the Apple TV app. However, there IS a temporary workaround, and that would be to enable “Smart Invert” from within system Settings > Accessibility > Display & Text Size.


Now if only the Netflix iPad community can report this phenomenon and see what their engineers can do to resolve this issue.

6 replies
Question marked as Top-ranking reply

Jun 9, 2020 6:08 PM in response to markwmsn

Would like to shed some light on this issue as I also have the same problem currently happening on my 5th gen iPad (2017) running latest iOS/Netflix versions.


This contrast/brightness flicker only happens between subtitled dialogues in Netflix films. Within a film, whenever there’s a long pause in dialogue, subtitles won’t be displayed and the top/bottom black bars (due to iPad screen aspect ratio) will normally appear dark. However, whenever dialogue resumes/exists, subtitles will display and there will always be a noticeable shift in contrast where the screen brightness increases slightly, which becomes noticeable against the black bars. I tried producing screenshot to prove this phenomenon, which leads me to the main culprit of this issue, DRM restrictions...


It appears that subtitles are overlaid over the motion picture as a second top layer, which seems to conflict with the contrast of the first layer. Therefore, if a screenshot or screen recording was attempted, only the subtitles would be captured and not the motion picture.


In conclusion, this appears to be a 3rd party issue as it does not affect subtitles from films with the Apple TV app. However, there IS a temporary workaround, and that would be to enable “Smart Invert” from within system Settings > Accessibility > Display & Text Size.


Now if only the Netflix iPad community can report this phenomenon and see what their engineers can do to resolve this issue.

May 31, 2020 12:19 PM in response to QuickPost

I'm very surprised this isn't a known bug. There are dozens of discussions on this topic, I am absolutely not the first to raise this. Here are a few samples:


https://www.google.com/url?sa=t&source=web&rct=j&url=https://discussions.apple.com/thread/6026454&ved=2ahUKEwjR3r_z597pAhWGasAKHS1qB_MQFjAJegQIBBAB&usg=AOvVaw1ld2Psy7LNkivk-8mAk9rc


https://www.google.com/url?sa=t&source=web&rct=j&url=https://discussions.apple.com/thread/7000087&ved=2ahUKEwjR3r_z597pAhWGasAKHS1qB_MQFjAKegQIAxAB&usg=AOvVaw2CHQ9K_Cq3TNeadEDYHfss


https://www.google.com/url?sa=t&source=web&rct=j&url=https://discussions.apple.com/thread/7000087&ved=2ahUKEwiMx8-z6N7pAhXRi1wKHaGkAewQrAIoADAAegQIAxAI&usg=AOvVaw2CHQ9K_Cq3TNeadEDYHfss


https://www.google.com/url?sa=t&source=web&rct=j&url=https://discussions.apple.com/thread/8100690&ved=2ahUKEwiMx8-z6N7pAhXRi1wKHaGkAewQrAIoAjAAegQIAxAK&usg=AOvVaw2_pzzamquVvVxtNO1dVRab


https://www.google.com/url?sa=t&source=web&rct=j&url=https://forums.macrumors.com/threads/automatic-contrast-ruins-my-ipad-mini-4.1971888/&ved=2ahUKEwiMx8-z6N7pAhXRi1wKHaGkAewQFjAJegQIARAB&usg=AOvVaw3-ICObL4V5qZdE5WEIxLzL


https://www.google.com/url?sa=t&source=web&rct=j&url=https://amp.reddit.com/r/apple/comments/6th3zz/netflix_flicker_on_ipad_pro_105/&ved=2ahUKEwiMx8-z6N7pAhXRi1wKHaGkAewQFjAKegQIAhAB&usg=AOvVaw3-Sa5rpcclbfc0vAXMbn7j


https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.reddit.com/r/netflix/comments/akqxjk/netflix_auto_dimming_when_using_subtitles/&ved=2ahUKEwiMx8-z6N7pAhXRi1wKHaGkAewQrAIoAzAKegQIAhAM&usg=AOvVaw3ckNTAvUNwywTPZyFG_chX



I am not asking whether this is currently a tracked bug, I am asking if these symptoms still occur on the latest version of iOS please?

May 31, 2020 9:10 PM in response to Doodlleus

Unless one of the users here has seen this problem happen and seen it go away after a system update, how could we answer you? (We are just users of Apple equipment trying to help each other. Nobody here has access to Apple's internal bug tracking.)


Have you tried asking other Netflix or crunchyroll users about their experiences, or asking their support staff?

Jun 2, 2020 11:02 AM in response to Doodlleus

Again I ask: Have you tried asking other Netflix or crunchyroll users about their experiences, or asking their support staff?

I don't use either app, and I've never noticed the symptom you describe on similar apps I do use, so how could I check whether the behavior has changed? Even if I tested one of those apps (or the other apps mentioned in some of the articles to which you linked) and did not see it, how would I know if that's due to changes to software or my inability to notice the phenomenon you describe?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad auto brightness with subtitles

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