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Kate1477 Author

Level 1

4 points

iPhone won't restart

My iPhone Ten just shut off and is flashing the apple symbol at me. It won't restart and when I plug it into the computer (using an apple cord) it won't let me restore either...

Any advice?

iPhone X

Posted on May 31, 2020 3:57 PM

Top-ranking reply

Demo

Level 10

166,627 points

Posted on May 31, 2020 4:00 PM

First, try a forced restart.

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

If that fails try forcing the phone into recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPhone won't restart

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