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Someone purchased something and I don’t no how to cancel the purchase.

Someone hacked my account and purchased bubble match a dating site. I’m trying to cancel this and get my money back. Please can get some help ASAP

Posted on May 31, 2020 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2020 4:10 PM

You cannot cancel a purchase. Only someone that knows your Apple ID and password could possibly purchase something using your credentials.


If this is a subscription, you can cancel the subscription using the instructions in this support article.

See or cancel your subscriptions - Apple Support


You can try requesting a refund.

Request a refund for apps or content that you bought from Apple - Apple Support

2 replies
Question marked as Top-ranking reply

May 31, 2020 4:10 PM in response to Biz141

You cannot cancel a purchase. Only someone that knows your Apple ID and password could possibly purchase something using your credentials.


If this is a subscription, you can cancel the subscription using the instructions in this support article.

See or cancel your subscriptions - Apple Support


You can try requesting a refund.

Request a refund for apps or content that you bought from Apple - Apple Support

Someone purchased something and I don’t no how to cancel the purchase.

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