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Level 1

9 points

iphone back up

My Iphone will not back up and it wont download my photos onto my computer.

iPhone XS, iOS 13

Posted on May 31, 2020 5:45 PM

Top-ranking reply

Level 10

212,408 points

Posted on May 31, 2020 6:06 PM

Are you backing up to your computer or to iCloud? What kind of computer?

Here are two Apple support article links that may help:

After you have tried these if you have a problem please describe the step where the problem occurred, and any error messages displayed.

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