Disabled iPhone7 plus

How can I disable my phone? I’m not allowed to update any apps or get apps. I want access to downloading apps and updating again but it won’t let me.

iPhone 7 Plus, iOS 13

Posted on Jun 1, 2020 10:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2020 10:19 AM

That doesn’t mean your phone is disabled, it means your iTunes & App Store is disabled because your Apple ID is disabled. There is more than one reason it might be; here are two support articles to check:


If your Apple ID is locked or disabled - Apple Support

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

3 replies
Question marked as Top-ranking reply

Jun 1, 2020 10:19 AM in response to Frivera2124

That doesn’t mean your phone is disabled, it means your iTunes & App Store is disabled because your Apple ID is disabled. There is more than one reason it might be; here are two support articles to check:


If your Apple ID is locked or disabled - Apple Support

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled iPhone7 plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.