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Level 1

4 points

ipod Nano 7th generation black screen

My Nano will not turn on.

I tried the POWER/VOLUME DOWN for about 2 minutes. No results.

I then started iTunes running.

Connect the device to the laptop

The device was recognized by itunes.

I then tried the POWER/VOLUME DOWN for about 2 minutes. No results.

Any suggestions on how to continue?

Posted on Jun 1, 2020 10:34 AM

Best reply

Level 10

103,305 points

Posted on Jun 1, 2020 12:25 PM

Hello,

Please refer to the following Apple Support document.

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