we got the iPhone 6s from at&t a year ago and the battery is failing. Will Apple fix it for free?

Question

Level 1

4 points

we got the iPhone 6s from at&t a year ago and the battery is failing. Will Apple fix it for free?

The battery was getting so hot it was shutting down, I've done multiple resets and it will work but the battery dies in minutes from a full charge. We had the phone for 12.5 months and got it new from ATT.

iPhone 6s

Posted on Jun 1, 2020 11:20 AM

Reply

Answer 1

KiltedTim

Level 10

225,966 points

Jun 1, 2020 11:23 AM in response to ifone6s

No. The 2 warranty is one year. That's 12 months, not 12.5 months.

You will have to pay for a battery replacement.

Reply

Answer 2

s.demmer

Level 1

4 points

Jun 26, 2020 11:36 AM in response to ifone6s

same happened to me, looks like AT&T got a bad batch of the iPhone 6s (SN: FK1YCD17HFLM)

Reply

Answer 3

KiltedTim

Level 10

225,966 points

Jun 26, 2020 12:00 PM in response to s.demmer

Rechargeable batteries are consumable items.

They do not last forever.

Reply

we got the iPhone 6s from at&t a year ago and the battery is failing. Will Apple fix it for free?

Similar questions