Previous 1 2 3 4 5 6 Next 126 Replies Latest reply: Feb 20, 2014 3:15 PM by todayten Go to original post
  • Zarah_PH Level 1 Level 1 (0 points)

    Thank you ellsefromtoronto for sharing your experience. The same thing also happened to me today--Can't hear the person I'm calling. Before reading your post, i tried the headset thing and restored my network settings to factory settings and both failed. At first I thought it was the software update to 5.0.1 that created the problem in my iP4 which I did just a night before.  Apparently the upgrade wasn't the one that triggered it. I tried your suggestion:

     

    1. Deleted the last app I downloaded and another app that was stuck/couldn't finish downloading.

    2. Rebooted my iP4

    3. Eureka!

     

    My iP4 is back to good use ü

     

    To all the bashers out there iPhones are still the better phone with great after sales support.

    iPhone is all you'll ever need.

     

    Peace ü

     

    Just elated that my trusty iP4 is back and all good.  I couldn't thank everyone enough who posted here. You all saved me from restoring my iPhone.

  • pinofromtorricella Level 1 Level 1 (0 points)

    hey guys!

     

    since a few minutes ago I had the same problem with my iphone 4. couldn't hear the caller with my ear attached on the phone. i found a suggestion on a german website which worked very well!!

    blow into the headphone connection hole a few times and keep plugging your headphones in and out and turn it a few times. this worked fine for me. apparently there is microswitch in the plugghole which turns on and off the phone speaker. once there is too much dust or dirt in the hole, the switch gets blocked by it.

     

    just try it out before you take your phone to the apple store. it might save you some time and money! ;-)

     

    cheers,

    Pino

  • pinofromtorricella Level 1 Level 1 (0 points)

    hey guys!

     

    since a few minutes ago I had the same problem with my iphone 4. couldn't hear the caller with my ear attached on the phone. i found a suggestion on a german website which worked very well!!

    blow into the headphone connection hole a few times and keep plugging your headphones in and out and turn it a few times. this worked fine for me. apparently there is microswitch in the plugghole which turns on and off the phone speaker. once there is too much dust or dirt in the hole, the switch gets blocked by it.

     

    just try it out before you take your phone to the apple store. it might save you some time and money! ;-)

     

    cheers,

    Pino

  • Rikku45 Level 1 Level 1 (0 points)

    Ahh dam i had this problem till i read the comment about the plastic over the speaker, How embarrasing.

  • spm89 Level 1 Level 1 (0 points)

    Had the same problem.  I found the best solution, other than unplugging and plugging the headphones is to approach it a different way.  Apparently there is something inside the headphone jack that can switch off the headset.  I just got some duster (compressed air can) and went at the inside of the jack for about 10 seconds and it sarted working again.

     

    hope this helps.

  • cubs2240 Level 1 Level 1 (0 points)

    Pino's solution worked well for me.  I hadn't thought of that as a possibility, so after spraying canned air in the headphone hole, my phone worked perfectly.  Thanks, Pino.  Cheers!

  • patrickfromanchorage Level 1 Level 1 (0 points)

    Good to hear others have this prob.  Have had my iPhone 4 for a year.  Several weeks ago it got so I could only hear with the speaker.  Read to email thread.  Tried sycnhing, resetting, blowing in holes, tapping, patience.  Nothing worked.  I just now got it to work by laying it face down and tapping the top rathr lightly on a table.  Fixed the prob that I have been living with for months.

     

    It sounds like people have documented several possible causes.  I am unclear as to what the cause or causes are.

     

    I have been doing a lot of power sanding with it in my pocket but don't know how that timing relates to when the problem started.  I wonder if it is related to dust.

  • batutta Level 1 Level 1 (0 points)

    Had the same problem. Tried inserting and removing headphones. Still wouldn't work. Blew in the headphone hole. Nope. Then stuck my lips to the hole and sucked in. Felt something fly into the back of my throat. Spit out a food particle. Back in business. I think it's definitely a headphone switch issue. Putting the headphones in probably smudges whatever is stuck in there even further most of the time.

  • alanclh Level 1 Level 1 (0 points)

    I cannot believe this. Deleting magicJack worked like a charm. This happened to me one day for no reason. 1)delete MagicJack 2)reboot. Tada!

  • elisefromtoronto Level 1 Level 1 (0 points)

    I know, it worked for me too, but only temporarily. Two days later, the problem came back. Then it came and went, and I never knew when I would hear my callers and when I would not. very unreliable. I went to the Genius Bar, and found out that there was another upgrade after iOS5 (my problem started after my upgrade to iOS5). I did the upgrade to iOS 5.01, and my problem disappeared permanently. It's been 2 weeks without losing the sound on my calls.

  • emmanuel009 Level 1 Level 1 (0 points)

    I was having an Iphone 4, I used it for around 10 months it only had problem with the speaker so I thought maybe defect with this piece, but after the release of Iphone 4S I bought 2 64GB Iphone 4S For me & my wife at Dubai for AED 3850 (USD 1050) for one. I didn't mind the price as I was much crazy for Iphone. And its not even a week we started getting problem with sound in both iphones. When I make calls the person I'm calling can't hear me, but when they call me back I can hear nicely. In a day sometimes I am able to call nicely but several times I also have the sound problem. I'm not using any headset, I call directly. This is very embarassing as I mostly do international business calls and several money and of course embarassment when the receiver takes the phone but I can't hear them. All the business associates I deal with is Using SAMSUNG S2 and I was encouraged for SAMSUNG BUt it seems that I'm regretting now. I can understand problem with one phone, but if both has similar problem in just 1 week after purchase then seriously I feel Iphone is not investing properly in their quality control. The Apple support website is not very helpful. It's a shame, I don't think I'll ever buy an Iphone again.

  • annefromcharlton Level 1 Level 1 (0 points)

    "Plug the headphones back into it. Then turn on the ipod and play music. Then pause the music and unplug the headphones, and the receiver will work. If you accidentally pull out the headphones while the music is playing it somehow kills the receiver speaker untill you plug it back in pause the music and thern unplug them." -SlimNick (modmyifone.com)

  • TheFanciiOne Level 1 Level 1 (0 points)

    Yes, this was my initial issue...I just had to take the front cover off (trying to preserve and protect my screen until I could get an official one!)

     

    I did not realize the plastic cover DOES NOT have a hole in it, therefore I couldn't hear lol

  • MandevilleiPhoneUser Level 1 Level 1 (0 points)

    I had the same problem with my iPhone 4S ever since I got it about two months ago. I thought it had something to do with the new dual antennas and was something I would have to live with. The problem got so aggravating that I finally made an appointment with the Genius Bar. Before going, I searched the Internet and came upon this series of discussions. After reading them, I realized it was a problem with my particular phone not with iPhone 4S's in general. The Genius Bar rep listened to my problem and then replaced my phone. I asked if he was seeing a lot of this. He said, "Not really but it had happened." He wrote up the paper work indicating my phone had a bad receiver.

     

    Although I have only had the replacement phone for about 24 hours, it works much better than my original. When I initiate a call, I can hear the phone ringing and the person I am calling answer without having to go to speakerphone. When connected via Blue Tooth in my car, Siri's responses come back without the static I used to get. It pairs more successfully with my car than it did before.

     

    I am glad I went to the Genius Bar rather than living with a phone that I thought was quirky but working correctly. It was quirky and broken. Thank you Apple for stepping up and standing behind your products.

  • Francis Ken Level 1 Level 1 (0 points)

    The same thing happened to me. Can't hear when someone is calling unless I switch to loudspeaker. Try to plug and unplug your earphones until you hear the caller. This worked for me

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