Want to reset icloud security questions, as I followed the instruction on the web but it doesn't work, I think because I have just reset Icloud password,
Please tell me what I can do?
[Re-Titled by Moderator]
If you get that message, you need to contact Apple Support: Contact Apple for help with Apple ID account security
However, Apple Support may not help you, as according to Security and your Apple ID:
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
I am understanding.
Hello,
You have sent a useless e-mail, when I selected "reset security questions" I got this massege "Cannot Reset Security Questions, We don’t have sufficient information to reset your security questions."
I need to reset my Icloud, So could you help me seriously with this issue.
I tried to enter the link you have sent, but I don't know where to go? as well as there's no option to select Egypt.
Not :
I exactly know the answers to the security questions but I don't remember how I wrote it.
You sent the same email to me again for their time which is mean you don't read my email carefully:
This issue about resetting icloud security questions.
1- There's no option to select Egypt in the link you have sent in the email. (which button I have to select).
2- I followed the instructions to reset the security questions, and I got this message "Cannot Reset Security Questions, We don’t have sufficient information to reset your security questions."
3- I know the answer well but I can't remember how I wrote it. (heeeeelp)
I hope it all clear, Please read the mail carefully and kindly provide me with the solution.
1- When I called the number 0800 000 008 88 the answering machine told me that is an incorrect number.
2- As I tried as possible as I can to answer the questions but I was afraid to reach the maximum tries which cause to block the account.
Thanks for letting me know.
The number to call Apple Support in Egypt is 0800 000 0888: Contact Apple for support and service
The only thing I can suggest is to contact Apple Support on Twitter to see if they are able to help: Apple Support - Twitter
I want to reset iCloud security questions
