My “family information is not available”. I can’t see my kids info now
My “family information is not available”. I can’t see my kids info now. How can I get that information back?
[Image Edited by Moderator to Remove Personal Information]
iPhone 11
User profile for user:
MarcusS13
User level:
Community Specialist
Hello Chaskins32,
It sounds like you are missing the family information under iCloud. This article will help a number of steps you can attempt.
If you don't see your family's shared content
If you have not already, I would suggest starting with a restarting the phone to see if it resolves the issue.
Do you have this issue when connected to a different network like cellular data or a different Wi-Fi connection?
Cheers!