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Why can’t I backup iCloud, it keeps starting over and over

iPhone 7

Posted on Jun 2, 2020 6:14 PM

Reply
Question marked as Best reply

Posted on Jun 3, 2020 12:31 PM

Mysha7850 wrote:

I keep writing about the problem I’m having but not getting an answer


That can be an indication of insufficient context provided for the question.


Background can include links to previous questions, the steps already tried and the results, any diagnostics shown, and similar.


So to confirm, you’ve rebooted your iPhone, and the iCloud backup is still not starting?


Does a local backup to a Mac or Windows system work?


Do you have sufficient storage available in iCloud?


Maybe log out of iCloud in the iPhone, reboot the iPhone, log into iCloud, and try again?


If you’ve run through the Apple suggestions from:

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

That article ends with If you still need help, contact Apple Support.


3 replies
Question marked as Best reply

Jun 3, 2020 12:31 PM in response to Mysha7850

Mysha7850 wrote:

I keep writing about the problem I’m having but not getting an answer


That can be an indication of insufficient context provided for the question.


Background can include links to previous questions, the steps already tried and the results, any diagnostics shown, and similar.


So to confirm, you’ve rebooted your iPhone, and the iCloud backup is still not starting?


Does a local backup to a Mac or Windows system work?


Do you have sufficient storage available in iCloud?


Maybe log out of iCloud in the iPhone, reboot the iPhone, log into iCloud, and try again?


If you’ve run through the Apple suggestions from:

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

That article ends with If you still need help, contact Apple Support.


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