You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone xs max stuck on the apple logo reboot loop

My iphone has been stuck on the apple logo reboot loop and the hard and soft restart aren't working.

iPhone XS Max, iOS 13

Posted on Jun 2, 2020 10:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2020 12:12 AM

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 3, 2020 12:12 AM in response to livthomas1

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

iphone xs max stuck on the apple logo reboot loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.