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Cannot reset my password. My account is grey and I cannot access it

i cannot access my settings in Apple ID related to the Apple password . It’s in grey and no matter how much I click on it I cannot access it. I put in the last password didn’t change it . What do I do

iPhone XS Max, iOS 13

Posted on Jun 3, 2020 1:52 AM

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Question marked as Apple recommended

Are you referring to iCloud KeyChain passwords?


It would better if you can give more detail.


Click->If you forgot your Apple ID password - Apple Support

Click->If you forgot your Apple ID - Apple Support

Posted on Jun 3, 2020 2:13 AM

1 reply

Cannot reset my password. My account is grey and I cannot access it

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