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Hey there,
over a few months ago my Face ID stopped working. I have been trying to set it up now for a few weeks but have not succeeded at doing this. Most of my apps depend on FACE ID but unfortunately I can not use them anymore. What can I do know to fix this problem?
thank you
iPhone X
Try to Force Restart the phone:
Once Force Restarting is successful then reset the Face ID and see if that works.
Axel F.
Unfortunately this did not help. every time I try to set up the FACE ID again it keeps telling me “move your iPhone a little lower” or “move your iPhone a little higher” but the Face ID is never set up!
Ever drop the device or gotten it wet?
yes I wash it with a little water every now and then but never dipped it into something full with water
That's enough to destroy the device.
But the iPhone X is designed to be waterproof?
No iPhone has ever been made waterproof.
Face ID
