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Face ID

Hey there,


over a few months ago my Face ID stopped working. I have been trying to set it up now for a few weeks but have not succeeded at doing this. Most of my apps depend on FACE ID but unfortunately I can not use them anymore. What can I do know to fix this problem?


thank you

iPhone X

Posted on Jun 3, 2020 3:32 AM

Reply
7 replies

Jun 3, 2020 4:21 AM in response to Sarah__99

Try to Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)

Once Force Restarting is successful then reset the Face ID and see if that works.


Axel F.

Face ID

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