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My kid's Ipad showed battery full but when is in use last 10 minutes and the computer will turn off showing battery need charging, when plug charged, battery will show full charge and will work again for 10 minutes and again.... Needs new battery? Hard reset twice, no changes. Thanks, Daniel
iPad Air, iOS 12
On the basis of your description, your iPad battery appears to be failing. At this juncture, you might be best advised to directly contact Apple Support - who may be able to run a remote battery diagnostic. The test results will help the Support Team to provide appropriate guidance as to your available options.
You’ll find the Contact Support link at top-right of this page.
On the basis of your description, your iPad battery appears to be failing. At this juncture, you might be best advised to directly contact Apple Support - who may be able to run a remote battery diagnostic. The test results will help the Support Team to provide appropriate guidance as to your available options.
You’ll find the Contact Support link at top-right of this page.
Yes, It could be a battery problem (in such situation the device might have unpredictable behaviors). But we, just users like you, can't diagnose that issue remotely, sorry.
Contact Apple Support directly (they have tools to run remote tests):--> Get Support
Regards
Giulio
Yes, I did contact Apple ....confirmed "defective battery"...they want $100 for replace the battery. I found it on Ebay for $25 with the tools needed.
thanks, I did."defective battery"...
Ipad air
