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What does the error message 35 mean on my Iphone I was trying to update it

I received an error message 35 when updating the software

iPhone 6 Plus

Posted on Jun 3, 2020 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2020 10:10 AM

This might be hardware related.

Did you already try the troubleshooting, mentioned in this article?

...

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software

If you still see the error, contact Apple Support.

...

copied from: iOS update and restore errors - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 3, 2020 10:10 AM in response to telazena

This might be hardware related.

Did you already try the troubleshooting, mentioned in this article?

...

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software

If you still see the error, contact Apple Support.

...

copied from: iOS update and restore errors - Apple Support

What does the error message 35 mean on my Iphone I was trying to update it

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