I got refund but I still have the app
I have got a refund and have got the money but I still have the app so not to get in trouble I deleted. The apps but why
iPad Pro, iPadOS 13
Question marked as
User profile for user:
Leanne_68
User level:
Community Specialist
Hey school65,
Thanks for using Apple Support Communities! I see that you already received a refund for the app that you requested a refund for, but you still see the app on your device. I'll be happy to explain what happened.
Although your app has been refunded, the app image might still be shown on your device. This doesn't mean that you can still continue to use the app, and it'll most likely bring up a notification to purchase the app in order to use it.
You did the right thing by deleting that app because it's just an image of the app on the device and not the actual app itself.
I hope this explains what happened and let me know if you have any additional questions!
Warm regards.