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my iPad

i have a question regarding my ipad

suddenly it went all black we could not see but can hear the audio


Posted on Jun 3, 2020 9:04 AM

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Question marked as Top-ranking reply

Posted on Jun 3, 2020 9:09 AM

Try a forced-restart of your iPad - as this will often resolve isolated issues:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



1 reply
Question marked as Top-ranking reply

Jun 3, 2020 9:09 AM in response to ramila132

Try a forced-restart of your iPad - as this will often resolve isolated issues:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



my iPad

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