The back of my apple watch cracked
Hello,
The back of my apple watch cracked, it is fairly new. I was wondering what my options were? If it was still under warranty or if I could get it repaired?
Thank you for your help!
Apple Watch
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
The back of my apple watch cracked, it is fairly new. I was wondering what my options were? If it was still under warranty or if I could get it repaired?
Thank you for your help!
Apple Watch
If it was damage caused by you, no, it's not covered. You will have to pay for a replacement. Unless you have Apple Care+, then those conditions apply.
If the damage was caused by a Manufacturing defect, then Apple will replace it free of charge.
For more info, see this page: https://support.apple.com/watch/repair/service
If it was damage caused by you, no, it's not covered. You will have to pay for a replacement. Unless you have Apple Care+, then those conditions apply.
If the damage was caused by a Manufacturing defect, then Apple will replace it free of charge.
For more info, see this page: https://support.apple.com/watch/repair/service
If you bought AppleCare + and it is still in effect it will be covered, other than that you will need to take it to your local Apple Authorized Service Provider to be assessed to see if it's a manufacturers defect. Cases made of aluminum or stainless steel rarely crack spontaneously.
The back of my apple watch cracked