My Face time stopped working but still works on my iphone. I am running the latest version of the OS. Is there a way to reinstall FAce time on my mac?

My Face time stopped working but still works on my iphone. I am running the latest version of the OS. Is there a way to reinstall FAce time on my mac?

Please help with Face Time

MacBook Pro 13″, macOS 10.15

Posted on Jun 3, 2020 1:11 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2020 1:57 PM

Hi,


I would check all and I mean ALL the setting in linking an iPhone and Mac for Messages and FaceTime first.

https://support.apple.com/en-gb/guide/facetime/fctm264ce831/5.0/mac/10.15#apd0d0e0317aae54


Reinstalling requires that your Reinstall the whole OS using Recovery Mode on Start Up

https://support.apple.com/en-gb/guide/mac-help/mchlp1599/mac

It takes a while and may not sort your issue if it is the links that are the issue.


Ralph

3 replies
Question marked as Top-ranking reply

Jun 3, 2020 1:57 PM in response to rjtphd

Hi,


I would check all and I mean ALL the setting in linking an iPhone and Mac for Messages and FaceTime first.

https://support.apple.com/en-gb/guide/facetime/fctm264ce831/5.0/mac/10.15#apd0d0e0317aae54


Reinstalling requires that your Reinstall the whole OS using Recovery Mode on Start Up

https://support.apple.com/en-gb/guide/mac-help/mchlp1599/mac

It takes a while and may not sort your issue if it is the links that are the issue.


Ralph

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My Face time stopped working but still works on my iphone. I am running the latest version of the OS. Is there a way to reinstall FAce time on my mac?

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