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iPad is stuck on Apple logo and charger screen

what do if you do if your ipad is stuck on apple and charger screen and it wont go to your lock screen?




[Re-Titled by Moderator]


iPad, iOS 9

Posted on Jun 3, 2020 6:28 PM

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Question marked as Best reply

Posted on Jun 4, 2020 3:43 AM

Connect your iPad to your Power Adapter (charger) and allow a few minutes to charge.


If the iPad is turned-on, but otherwise unresponsive - keep you iPad connected to the Power Adapter and follow these steps...


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Best reply

Jun 4, 2020 3:43 AM in response to kazzari

Connect your iPad to your Power Adapter (charger) and allow a few minutes to charge.


If the iPad is turned-on, but otherwise unresponsive - keep you iPad connected to the Power Adapter and follow these steps...


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad is stuck on Apple logo and charger screen

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