Catalina, iMac late 2015, restarting and showing prohibited after sleep

I'm hoping someone can help? I have an iMac Late 2015, 27" 5K Retina with a 1TB Fusion Drive that when I leave the machine in sleep mode it will periodically show the prohibited sign when I return to it.


A few weeks back I decided to wipe the machine and complete a fresh install of Catalina. I wiped the original disk configuration (inc bootcamp partition) and re-installed the OS. Then within a few hours I started experiencing the machine showing the prohibited sign when I returned (never done this prior).


Ever since then it now periodically shows the prohibited sign when the machine has been left e.g. 2 hours, overnight etc. It's not 100% repeatable but regular e.g. at least one every day or two.


Below is the list of tests I've tried:


  1. CMD+D - Hardware diagnostics multiple times always ADP000=OK
  2. Reinstalled Catalina from the recovery partition
  3. Reinstalled Catalina from the internet recovery
  4. Erased the hard disk and partitions and re-installed El Capitan and then upgraded to Catalina


None of the steps above has resolved the problem.


I've checked the logs and can see nothing that looks out of place. If I run disk utility on both APFS partitions they're both ok.


I'm not seeing any other issues...?!


Appreciate anyone's help!


iMac 27″, macOS 10.15

Posted on Jun 4, 2020 1:12 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jun 5, 2020 12:51 AM

Failed. Machine started displaying the prohibited sign again after a couple of hours. In essence my takeaway is that even if you upgrade from El Capitan to Catalina or complete a fresh install of Catalina you run into trouble.


I've reinstalled El Capitan and upgraded to Mojave and all is working perfectly proving that this isn't a hardware issue. There are no reported errors in Disk Utility and the machine is running perfectly. I'm slightly annoyed at the amount of time I have spent on this and clearly there are issues running Catalina on my iMac and I'm pretty confident this is an incompatibility with the fusion drive.


If anyone is interested here is the specification of my storage and hard disk.


Intel 10 Series Chipset:


  Vendor:                              Intel

  Product:                             10 Series Chipset

  Link Speed:                        6 Gigabit

  Negotiated Link Speed:    3 Gigabit

  Physical Interconnect:      SATA

  Description:                       AHCI Version 1.31 Supported


APPLE HDD ST1000DM003:


  Capacity:                                 1 TB (1,000,204,886,016 bytes)

  Model:                                      APPLE HDD ST1000DM003          

  Revision:                                  AQ03   

  Serial Number:                        W4Y6SF29

  Native Command Queuing:   Yes

  Queue Depth:                          32

  Removable Media:                  No

  Detachable Drive:                   No

  BSD Name:                             disk1

  Rotational Rate:                      7200

  Medium Type:                         Rotational

  Partition Map Type:                GPT (GUID Partition Table)

  SMART status:                        Verified

  Volumes:

EFI:

  Capacity:           209.7 MB (209,715,200 bytes)

  File System:      MS-DOS FAT32

  BSD Name:       disk1s1

  Content:            EFI

  Volume UUID:   0E239BC6-F960-3107-89CF-1C97F78BB46B

disk1s2:

  Capacity:       1 TB (999,995,129,856 bytes)

  BSD Name:   disk1s2

  Content:        Apple_APFS


Macintosh HD:

 

 Available:                 912.08 GB (912,084,684,800 bytes)

 Capacity:                  1.02 TB (1,023,683,072,000 bytes)

 Mount Point:            /

 File System:             APFS

 Writable:                   Yes

 Ignore Ownership:   No

 BSD Name:              disk2s1

 Volume UUID:          93AD19AE-A211-34D3-991A-CAB7887D8C03

 Physical Drive:

 Device Name:            APPLE HDD ST1000DM003

 Media Name:             AppleAPFSMedia

 Medium Type:           SSD

 Protocol:                    PCI-Express

 Internal:                      Yes

 Partition Map Type:  Unknown



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Question marked as ⚠️ Top-ranking reply

Jun 5, 2020 12:51 AM in response to fordero

Failed. Machine started displaying the prohibited sign again after a couple of hours. In essence my takeaway is that even if you upgrade from El Capitan to Catalina or complete a fresh install of Catalina you run into trouble.


I've reinstalled El Capitan and upgraded to Mojave and all is working perfectly proving that this isn't a hardware issue. There are no reported errors in Disk Utility and the machine is running perfectly. I'm slightly annoyed at the amount of time I have spent on this and clearly there are issues running Catalina on my iMac and I'm pretty confident this is an incompatibility with the fusion drive.


If anyone is interested here is the specification of my storage and hard disk.


Intel 10 Series Chipset:


  Vendor:                              Intel

  Product:                             10 Series Chipset

  Link Speed:                        6 Gigabit

  Negotiated Link Speed:    3 Gigabit

  Physical Interconnect:      SATA

  Description:                       AHCI Version 1.31 Supported


APPLE HDD ST1000DM003:


  Capacity:                                 1 TB (1,000,204,886,016 bytes)

  Model:                                      APPLE HDD ST1000DM003          

  Revision:                                  AQ03   

  Serial Number:                        W4Y6SF29

  Native Command Queuing:   Yes

  Queue Depth:                          32

  Removable Media:                  No

  Detachable Drive:                   No

  BSD Name:                             disk1

  Rotational Rate:                      7200

  Medium Type:                         Rotational

  Partition Map Type:                GPT (GUID Partition Table)

  SMART status:                        Verified

  Volumes:

EFI:

  Capacity:           209.7 MB (209,715,200 bytes)

  File System:      MS-DOS FAT32

  BSD Name:       disk1s1

  Content:            EFI

  Volume UUID:   0E239BC6-F960-3107-89CF-1C97F78BB46B

disk1s2:

  Capacity:       1 TB (999,995,129,856 bytes)

  BSD Name:   disk1s2

  Content:        Apple_APFS


Macintosh HD:

 

 Available:                 912.08 GB (912,084,684,800 bytes)

 Capacity:                  1.02 TB (1,023,683,072,000 bytes)

 Mount Point:            /

 File System:             APFS

 Writable:                   Yes

 Ignore Ownership:   No

 BSD Name:              disk2s1

 Volume UUID:          93AD19AE-A211-34D3-991A-CAB7887D8C03

 Physical Drive:

 Device Name:            APPLE HDD ST1000DM003

 Media Name:             AppleAPFSMedia

 Medium Type:           SSD

 Protocol:                    PCI-Express

 Internal:                      Yes

 Partition Map Type:  Unknown



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Jun 4, 2020 2:00 AM in response to fordero

I just thought I could try reseting the Fusion drive:


  1. CMD + R = Disk Util show MT errors on Disk (Volumes were error free)
  2. Command Line = diskutil resetFusion
  3. Disk Util now show no error on Disk
  4. Reinstall Catalina from recovery partition


Hopefully this might resolve the issue?


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Jun 4, 2020 3:57 AM in response to fordero

Quick update:


Completed the fusion drive reset.

Disk util showed the drive, container and volumes as OK

Minutes later the container showed 4 warning: MT mapping (...) is not completely referenced.


So far the machine has restarted to the prohibited sign but I'll continue to monitor. I've noticed other threads talk about a possible issue with Catalina and Fusion Drives?


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Catalina, iMac late 2015, restarting and showing prohibited after sleep

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