Level 1

4 points

How to unlock my iPhone from its first sim

How do I unlock my iPhone if it is locked to its first sim ?

iPhone 11 Pro Max, iOS 13

Posted on Jun 4, 2020 11:54 AM

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iPhone 13 Sim card not supported Hey , I got this phone for Christmas from my brother , and when I try to change my sim card in it , it says ; SIM CARD NOT SUPPORTED . I went in store to the company I am with ( vidéotron ) They said that is cause the phone is blocked with the other company that brother got it from ( Bell ) . They both told us we need to contact you so you can have more details on the phone ? [Edited by Moderator]
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Level 10

228,312 points

Jun 4, 2020 11:59 AM in response to robsun

Only the carrier it's locked to can unlock it. Contact them.

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Level 10

265,240 points

Jun 4, 2020 11:59 AM in response to robsun

Please see: How to unlock your iPhone for use with a different carrier - Apple Support

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How to unlock my iPhone from its first sim

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