How do you remove a device from My Devices?

Question

Tom Wolsky Author

Level 10

151,240 points

How do you remove a device from My Devices?

I find all my devices on this page

https://mysupport.apple.com/products

How do I remove a device? Not seeing anything obvious.

Thanks very much.

Posted on Jun 4, 2020 12:22 PM

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Answer 1

Best reply

Teddy_B

Community Specialist

Jun 7, 2020 9:28 AM in response to Tom Wolsky

Hey Tom,

I see that you're looking for a way to remove devices from your account. This is actually done from an iPhone, a Mac, or the Apple ID website:

• iPhone > Settings > Apple ID > [choose your device] > Remove from Account.

• Mac > System Preferences > Apple ID > [choose your device] > Remove from Account.

• Manage your Apple ID > [choose your device] > Remove from Account.

Have a great day.

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Answer 2

Eric Root

Level 10

684,165 points

Jun 7, 2020 6:57 PM in response to Tom Wolsky

After you remove an unwanted device, try changing your password.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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Answer 3

Tom Wolsky Author

Level 10

151,240 points

Jun 7, 2020 10:34 AM in response to Teddy_B

One more question, if you don't mind, if I delete a device on my Mac, how long should it take to ripple across the different devices and locations. It's more than 10 minutes. What would be considered normal? I'm finding none of the devices are very responsive in Apple ID settings.

Thanks again.

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Answer 4

Tom Wolsky Author

Level 10

151,240 points

Jun 7, 2020 5:52 PM in response to Teddy_B

Something is not working correctly. I removed the device from my Mac. It never disappeared from My Support or my phone. It has now reappeared on my Mac, and still has Apple Pay and my credit cards attached to it.

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