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Cannot drag a contact into a group in the Contacts app

Running OS X 10.15.5 Catalina. Ever since the Catalina upgrade, I've had problems adding contacts to groups. None of my groups are smart groups, and the drag & drop functionality from prior OS X releases is often -- not always -- failing.


Workaround is to quit Contacts, then restart the Contacts app while holding down the shift key. Then the drag & drop function works again.

MacBook

Posted on Jun 4, 2020 5:58 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2020 8:39 AM

Thanks for this advice! It works with existing contacts, they will drag and drop into new group.


However, what I still can't do is create a new contact. When I click + a fresh card comes up, I begin to add information then it jumps to the next name in contacts and I'm left with a long list of 'Name' in my contacts. I have done everything including a reinstall. Still it won't work.


There's very little on the web and Apple is strangely silent for a pretty significant issue for those of us trying to sort out our Christmas card addresses!

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1 reply
Question marked as Top-ranking reply

Jun 23, 2020 8:39 AM in response to fourthchakra

Thanks for this advice! It works with existing contacts, they will drag and drop into new group.


However, what I still can't do is create a new contact. When I click + a fresh card comes up, I begin to add information then it jumps to the next name in contacts and I'm left with a long list of 'Name' in my contacts. I have done everything including a reinstall. Still it won't work.


There's very little on the web and Apple is strangely silent for a pretty significant issue for those of us trying to sort out our Christmas card addresses!

Cannot drag a contact into a group in the Contacts app

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