The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a phone rhAt has an activation lock and I can’t get the owner to unlock it. Is it possible to do anything
iPhone 8 Plus
You will need the previous owner's credentials to remove the Activation Lock. Without that, your are right, it is a paperweight.
Axel F.
I bought a phone from someone who didn’t remove activation lock is the device a paperweight or can I reset and restore it
