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App Store and iTunes

My account has been disabled from App Store and iTunes and I don’t know how to fix it so I can update my apps. What do I do?


iPad Pro, iPadOS 13

Posted on Jun 4, 2020 11:18 PM

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Question marked as Top-ranking reply

Posted on Jun 4, 2020 11:20 PM

If your account is disabled in the App Store and iTunes, you need to contact iTunes Support: If you see a message that says “Your account has been disabled in the App Store and iTunes”


Contact iTunes Support - "Your account has been disabled in the App Store and iTunes"

2 replies

Jun 4, 2020 11:38 PM in response to Akeera01

Akeera01 Said:

"App Store and iTunes: My account has been disabled from App Store and iTunes and I don’t know how to fix it so I can update my apps. What do I do?"

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Contact Apple Support:


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

App Store and iTunes

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