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Level 1

8 points

i have an iphone xmax it was updating software and it froze to a white screen its been 6 hours

I have an iPhone X max it was updating software and it froze to a white screen 6 hours ago

iPhone XS Max

Posted on Jun 4, 2020 11:40 PM

Top-ranking reply

Level 10

150,060 points

Posted on Jun 4, 2020 11:59 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none of the above works then please contact ➔ Apple Support

Axel F.

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