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Payment App Store


I just charged 25 euros to my App Store and it’s already paid from my bank account but I cannot see it on my App Store and didn’t receive any confirmation email, would love to know what’s the problem?

In the pic u can see that I already transferred the money.

Hope to get answer soon.

kind regards,

Ahmad Mallah

iPhone 6, iOS 12

Posted on Jun 5, 2020 2:59 AM

Reply
1 reply

Jun 7, 2020 7:07 PM in response to Ahmadart

Hi Ahmadart,


Thanks for reaching out here in the Apple Support Communities. I understand that funds that you added to your Apple ID have been taken from your bank account, but isn't yet showing in your Apple ID account.

I'm glad to help with this.


Check out the information in these articles for how to check your account and your purchase history:

Subscriptions and Billing - Official Apple Support

See your purchase history for the App Store or iTunes Store - Apple Support



If you still are unable to locate the funds, I suggest reaching out directly to Apple Support: Contact - Official Apple Support



Take Care.


Payment App Store

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