Image Retention / Burn after mere minutes.
I am experiencing image retention on my Late 2014 iMac within minutes of having an application running. Solutions for resolving this as provided by Apple Support work (essentially: turn the device off, run a screensaver) but again... new image retention begins within minutes and I feel this is not (or should not be considered) normal behavior.
It happens quite quickly when running Safari, and I also see heavy image retention with icons on the desktop. Some details about my device are below but I'd be very interested in any solutions outside Apple Support's more basic recommendations.
- iMac (Retina 5K, 27-inch, Late 2014)
- 4 GHz Quad-Core Intel Core i7
- 32 GB 1600 MHz DDR3
- AMD Radeon R9 M295X 4 GB
- macOS Catalina Version 10.15.5 (19F101)
I've done a Hardware Diagnostic test which has returned no errors. The brightness is set to 50% and my monitor is set to turn off after 15 minutes of inactivity with the screensaver set to turn on within 2 minutes of inactivity.
The attached image shows what my desktop looks like with a background color of CMYK 30/30/30/75. The image retention that is visible is the chrome of Safari from when I was typing this entry, as well as the UI of the Photos app for the time it took to drag the camera photo from Photos to desktop.
Edited to Add: the Community Forum seems to want to rotate the image 180 degrees, the bottom of the uploaded image is actually what I see just before the macOS menu bar.
iMac Line (2012 and Later)
